Included with eligible hosting

Timeline Backups for your website and database.

Recover from an accidental change or a missing file using available snapshots from the past 30 days. Timeline Backups are included with Tervani Web Hosting and WordPress Hosting plans.

30 days of webspace snapshots
30 days of database snapshots
Restore selected files and folders
What is included

Recovery options for everyday website mistakes

Automatic snapshots give you a recent point to return to when website files or database content need recovering.

30 days of webspace snapshots

Daily snapshots of your hosting webspace are retained for 30 days, giving you a choice of available recovery points for website files.

30 days of database snapshots

Daily database snapshots are retained for 30 days, so supported website data can be restored from an available snapshot.

Restore what you need

Recover selected files or folders from an available webspace snapshot without automatically replacing all website files.

Before you restore

Choose the right snapshot and scope

A restore changes live content. Check the date and the files or database affected before you proceed.

A smaller recovery

Selected files or folders

If a file was deleted or changed by mistake, select an available webspace snapshot and restore only the relevant file or folder where possible.

A wider recovery

Website or database

For a larger problem, a broader webspace or database restore may be appropriate. Changes made after the chosen snapshot could be overwritten, so take care with active sites.

Snapshots are retained for 30 days and recovery depends on an available snapshot. Website and database snapshots do not include mailbox or historic email restoration. Keep separate copies of business-critical content and contact support if you are unsure which restore option to use.

Frequently asked questions

Timeline Backups questions

No. The webspace and database snapshots described here are included with Tervani Web Hosting and WordPress Hosting plans.
Yes. You can restore a selected file or folder from an available webspace snapshot. Check the selected path and snapshot date before confirming the restore.
No. The 30-day snapshots on this page cover hosting webspace and databases, not mailbox contents or historic email.

Need help recovering a site?

Open your hosting service in the Tervani Portal to access its control panel, or contact support before making a wider restore.